Privacy Policy

Privacy Policy

Introduction

Welcome to http://home-care-services-olive-hill-texas.primarycareaid.com (hereafter referred to as “Olive Hill Texas Home Care Services,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered by Olive Hill Texas Home Care Services. Please note that it does not extend to third-party platforms or external websites linked from our site, which have their own privacy policies governing data collection and use.

Processing Activities

This Privacy Policy guides you when:

  1. You use any of our applications, sign up as an authorized user, or access our services on the website.
  2. You visit our websites associated with this Privacy Statement.
  3. You receive communications from us via email, phone, or text messages/SMS.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide better services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details required for processing payments.
  • Financial Information: Financial data needed for billing, invoicing, or financial reporting.
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  • Location Data: Your geographical location information when you interact with our services.
  • Feedback: Any comments, suggestions, or reviews you share with us.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect them to our service.
  • Product Information: Details about the products you show interest in or purchase.

We obtain this data through direct user input, interactions with our services, and automated technologies used for website functionality. Third-party service providers may also share personal information with us, adhering to their respective privacy agreements.

Cookies

Olive Hill Texas Home Care Services uses cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary: These cookies enable core features of our website, such as login sessions and access to secure areas.
  • Preference: They remember user preferences, language settings, and other customization options.
  • Analytics: Used for performance tracking, these cookies help us understand how our site is used, providing insights for improvements.

Users have the option to manage non-essential cookies through our Cookie Manager, allowing them to control their privacy choices.

Retention and Deletion

We retain personal data as required by applicable laws and for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the information to ensure no trace remains.

Security Measures

The security of your personal data is paramount to us. We implement robust organizational safeguards and security measures to protect against unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process personal information on our behalf.

Children’s Privacy

Olive Hill Texas Home Care Services does not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your location, you are entitled to specific rights regarding your personal data:

  • Access: You have the right to request access to and receive a copy of your personal information held by us.
  • Rectification: You can ask for corrections or updates if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
  • Restriction: You have the option to limit the use or disclosure of your information.
  • Portability: You can obtain and transfer your personal data in a structured, commonly used format.
  • Objection: You have the right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for refusing or withdrawing consent.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

Olive Hill Texas Home Care Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any queries, unsubscribe requests, or data-related concerns, please contact us:

Email: [email protected]
Address: [Provide physical address]

We are dedicated to addressing your privacy-related inquiries promptly and efficiently.